Reviews

Customer Reviews

Pavan Prasad K


I am writing this to let you know how much I appreciate the outstanding customer service that your staffs provided 2/3 weeks ago. I visited your store (Mahindra India Garage, #1, Palace Cross Road, Vasanthnagar, Bangalore-560020) to enquire about TUV 300 with my family. Your staff was very attentive, humble and helpful. The employees I interacted with, especially Chandrashekar and Ashwin from Sales Department, were very knowledgeable about your product line and seemed genuinely interested in helping by understanding my needs rather than just being focused on making a quick sale.

Sagar Patil

AVERY DENNISON INDIA PVT LTD


Many Many Thanks, Very Happy to have the Vehicle delivered yesterday. Its was a great pleasure, the way entire Inquiry to Order to Delivery of XUV 500, W6 was handled for me, right from basic Query to Quote to Suggestions on Models, Explanation of Features, etc.

Sathya

Head of Centre of Excellence, Synopsys India Pvt Ltd.


This gives me great pleasure to inform you that I am delighted with your customer centric approach while delivering XUV-500. Your positive approach helped me on the delivery of my XUV-500 on a specific date and time.

Deepak


We would like to thank you for all the hospitality and customer service which you provided to us. We had a pleasant experience with you right from the day of enquiry of the car till to now.

C.N.Shashidhara


It is close to a month since we bought the XUV 500 from your showroom and have been driving it around ever since. We have had a pleasant experience so far and am happy that we made the right decision about the vehicle and the place we bought it from. Thank you and your team for making us feel that it was our duty to send you this letter of appreciation. We would like to specially mention Sameer who made us feel comfortable from the time we first came to your showroom till the time we took delivery of the vehicle. He has extended his assistance even after the sale whenever we have got back to him with any query. Request you to convey our sincerest thanks and appreciation to him.

Sagar Patil

AVERY DENNISON INDIA PVT LTD


Many Many Thanks, Very Happy to have the Vehicle delivered yesterday.

Its was a great pleasure, the way entire Inquiry to Order to Delivery of XUV 500, W6 was handled for me, right from basic Query to Quote to Suggestions on Models, Explanation of Features, etc. until the Schedule & Actual Delivery of the vehicle, absolutely great experience! I am truly delighted, Keep it up! Also, I would like to refer you an inquiry for my colleague, Mr. Sajan Abraham, for XUV 500 W8, FWD & AWD Models basis new reduced Pricing & Best of Discounts. As I understand, the New Pricing shall be available by tomorrow & we can get best offer with Proforma Invoice in accordance to Cost structure of ALD, latest by day after.

Barinder Singh Basan


I am overwhelmed by the courtesy extended by the team during delivery of our dream vehicle, XUV 500. Special mention for Vasanth who worked against time in this deal. 28th Sep is my wife's birthday and I wanted to gift the car to my wife. I did not helped by giving Vasanth a very tight schedule. But he worked whole heartedly and made it happen. Also the way the whole thing was handled. The cake cutting for my wife and exchange of pleasantries made this moment a very very special moment for our family. We will not forget the event for life.

Once again many thanks and a very special note of gratitude for Vasanth who made this very special for us.

Sathya

Head of Centre of Excellence, Synopsys India Pvt Ltd.


This gives me great pleasure to inform you that I am delighted with your customer centric approach while delivering XUV-500. Your positive approach helped me on the delivery of my XUV-500 on a specific date and time.

I have always been pleased with the service I receive at your branch. Your professionalism and ability to get to the bottom of the situation quickly exceeded my expectations. Such a commitment to great customer service is to be commended. You can be sure that I will continue to do business with India Garage and also recommend your show room to all my acquaintances. I also wanted to thank Vijay in arranging the test drive within no time and also explaining the features of the car. Sincerely,

Ram


Wanted to drop a note of thanks for the smooth transaction for busying XUV. I have seen a very professional, transparent and honest throughout the transaction. The service I received was excellent. You have always been available and had complete trust as commitments were always met.

I hope I will see similar service from your colleagues going forward.

D.S.Krishna Mohan

Kothari Industrial Corpn Ltd


This is to express my deep sense of appreciation for all the attention & the excellent quality of service received from members at India Garage & more particularly Mr.Khasim Baig, Sales Executive , while purchasing the new Mahindra Xylo H8 last month.

In expectation of continued excellent quality of customer relations post sales.

Deepak


We would like to thank you for all the hospitality and customer service which you provided to us. We had a pleasant experience with you right from the day of enquiry of the car till to now. Your responses for all our queries made us to decide on buying XUV 500 else which we would have explored the other available SUV out in the market. Overall we are very happy with your service and I will strongly recommend your name for other colleagues of mine. Wish to see the same customer service from your end which in turn will take Mahindra as a number one customer friendly and service oriented company. All the very best to you for your future success.

Mahesh Kiran


We thank you for your cordial and friendly approach throughout the sales process. Your entire interaction delighted us. You made us feel proud to be the customers of India Garage and look forward to have similar service experience from India Garage in future.

Thank you and wish you all the best for your future. We pray that you grow well both in professional and personal life.

Manjunath M. S


Vishwanath is the face of Mahindra and he got you a customer in me. And i don’t have concern aganist him and his sales service he is absoubtley good.

Please find the feedback for my new Mahindra Xylo. Request you to share the same with the concerned department.

I walked in to your Palace Cross showroom to enquire about the Xylo D2 Offer based on the AD, where customer only pays RS 50.000 to own a Xylo. Wow, great offer indeed because the Sales Rep was awesome to convience me immediately and book the vehicle. Looking at his Sales Skills, no doubt he is an Asset to the company. I wouldn't gone for the vehicle if it was anybody else.

Heads UP: I'm proud to own a Mahindra vehicle.

Murshid Choudhury


I take the pleasure of writing this mail to you on the excellant consultancy and service by one of your team members, Manohar from Palace Cross Road Showroom, who in no time convinced me to go for XUV 500 and helped me getting the car on time.The entire episode from the time he called me to show the car to the time I actually bought the car and took the delivery was only 2 days and few hours. This is really quick by any standards. His ability to speak at length on the specifications of the car, comparison with other models and the most impressive one is to convince your mind to buy the one he is proposing - is really amazing.All that i can say is before meeting him i had decided to go for tata safari storme with a slght consideration for scorpio as it was cheaper but he changed my mind completely.

It was a great experience at Mahindra

Nishan Vijay Maddur


I just purchased a Mahindra Thar a couple of days back from your India garage showroom in Palace cross road Bangalore. I would like to share my appreciation for the overall experience during the purchase process.

To highlight a few points

  • I received the vehicle before the expected date shared by Mahindra
  • Some of the small noticeable manufacturing flaws in the vehicle were repaired
  • Delivery was done the day of my choice (even though it was a Sunday)

In connection to the above points I would like to greatly appreciate the effort from your associate Mr. Arun Kumar, who has ensured that all of the above process are completed without any hiccups. He has continually and proactively followed up all the above points and made it very simple for me as a customer. I would say I am quite pleased with his interest in ensuring customer satisfaction, due to which my overall impression toward India Garage and Mahindra Automotive has improved.

Nitin

NOVELL SOFTWARE DEVELOPMENT PVT LTD


My experience of working with you has been fantastic. When you contacted me, I was already talking to other people about my next vehicle which included another Mahindra dealer as well. I guess you got my contact details when I wanted to check the on road price in one of the portals. When you started calling me, I had almost made up my mind that if I buy a XUV, I would go with the dealer that I had spoken to first. So, you started with a disadvantage but with a combination of persistence, understanding my needs and sense of urgency, you were able to change my view and make me go with you for buying the car.Overall, you are a very good sales person who strives to understand his customer.The experience after giving the order to you was even better. You took care of all my needs wrt disposing my old car, date on which I wanted the new car, recommendations on accessories and the amount of care you took while delivering the car in addition to ceremony.

Rajiv


I am writing this mail to say thank you for the excellent buying experience you have provided me for my Rexton. After coming back from US in 2008, I have never experienced such a buying experience which has all the components starting from professionalism, humanity, transparency, honesty and desire to go an extra mile to make buyer happy. I am sure our relationship won't stop here and shall go beyond buyer seller relationship. I feel your exemplary behavior and attitude to sell things with honesty should be taken as an example in your dealership and hope you be the same and keep bringing smiles to your buyers faces.

Best of luck for all the hard work and efforts you have put in to make my purchase a memorable one.

Riyazuddin Khan Behelvi

Principal & Secretary, Rising Star Nursery & Primary School.


 I would like to thank you for the support extended to us while purchasing Mahindra Scorpio. If it was not for you, i would have definitely given a second thought before buying any vehicle Sincerely felt like i was buying a vehicle not from India Garage but from a family member, you made us feel that we a part of the Mahindra Family. The Process from when i enquired for the vehicle till its purchase and delivery i never face and Issues thanks to the support which you gave us through our Experience. Will definitely recommend India Garage and your name to my friends and relatives if in case they are buying a Mahindra Vehicle. The attitude of gratitude begins with you.

Thanks for the wonderful Experience

Rohan Suvarna


This is to place on record my sincere appreciation and thanks for excellent liaison shown by you while buying the SCORPIO. From my first meeting till the date of delivery of the vehicle you have given me full information on the vehicle, besides helping to fill up the various forms. You have also been very prompt in meeting all your commitments, specially the delivery of the vehicle on record time. Hope to get your continued cooperation in the days to come. Please keep up the good work.

Keep up the good team work. I would recommend you guys to anyone I know.

Shashi Dhar


Dear Sandeep,

I got my new Bolero SLX  on 13-Aug-2012. I am extremely happy with the performance of the vehicle. I have already completed 500 KMs. I would like to take this as an opportunity to appreciate Mr. Somashekar & Mr. Dileep for their help in sorting out the finance options. Special appreciations to Mr. Sandeep, who took individual attention in getting all the formalities done right from the booking till I took the delivery of the vehicle.

Last but not the least, the hospitality at the showroom was very good, much appreciated as they take care of every customer for the minute they enter till they leave and make sure they leave with a smile.. truly a great experience..

Keep up the good team work. I would recommend you guys to anyone I know.

Abdul gaffar

OUT SOURCE INFOTECH SERVICE PVT LTD


Hi Sameer,

I hope you must be doing fine. My name is Abdul Gaffer and I just purchased a XUV 500 with Register number KA 03 MR 7377. I wanted to convey my warmest regards to Sameer your Sales person for his tremendous customer centric behavior and It was a great experience being associated him. In fact we went the extra mile and made all adequate arrangement while I was in Australia and made sure I got my vehicle when I was back on the 31st January 2013.

He is the STAR of Mahindra and especially INDIA GARAGE…We need more of Sameer in there. He is a real asset and a GREAT CUSTOMER person…5 stars to him and also a special mention of Somashekhar for arranging the financial and immense knowledge of loans.

THANK YOU gentlemen and THANKS MAHINDRA. Keep it up guys!!!!

Amalaprabhu and family


Thanks a lot for your cooperation in selecting a very good family vehicle, The stylish XYLO. Your advice and you efforts right from the selection of the vehicle, suggesting the best finance option and finally delivery of the vehicle in time deserves special appreciation from our side.

No doubt the company Mahindra & Mahindra is a house hold name in our country and to achieve that it has contributions of executives like you.

Aravind M Neglur

Advocate & Mediator


Yesterday I got number plates of my new Xylo E8 purchased from India Garage, Palace Cross Road, Bangalore. Therefore, I thought to pay my appreciation due to you for your role played as sales executive.

Firstly, I appreciate your pleasing manners of dealing with customers. That made me to decide to buy the vehicle from India Garage and not from any other dealer. Secondly, you were very customer friendly in offering discounts that was available for the month. In price negotiation you were very helpful at each step consulting your superior and coming back to me with fresh offer. On a number of times and my family members visited the show room and on each occasion you treated us with smiling face and with curtsy and answered all our queries. On the day of delivery of vehicle you really made the occasion memorable. This made the whole buying process very pleasant and hassle free. Please accept my appreciations for the role played by you. I have already recommended your name to many of my friends who in tenet buy Xylo.

I had slightly disappointing experience with the other staff of the Garage who could not get me registration number on the next working day of purchase of vehicle. As a result I had to travel out of Bangalore without fixing number plates to the vehicle and in a state of anxiety. That of course was not your responsibility.

Hanumantrao Kulkarni


I would like to share feedback on my recent purchase of Mahindra Bolero ZLX.

I bought a Mahindra Bolero ZLX on 7th August 2013. It was my father’s dream of over 20 years which finally came true. Both my father and me have been ardent fans of Mahindra Jeeps and have travelled numerous miles in difficult regions. We always wanted to buy a jeep and had been scouting for a DI540, Classic or a Commander jeep. However, we did not get an opportunity to buy one until this month. We finally decided and opted to test drive Bolero and Thar. Thar was a jeep which was closest to our heart as it had those off-road features. So, I got in touch with Parveez from India Garage for a test drive. To my surprise, Parveez confirmed that he can organize for Bolero test drive the same day and he came at the time committed along with his colleague Harish. I test drive the vehicle along with my father and sister who also drive and all of us were pretty satisfied with the vehicle, its features and performance.

Parveez was quite knowledgeable with the features and explained like a professional which was one of the turning points for us to quickly finalize. Couple of days later, we test drive Thar also. However, after test driving Thar & Bolero, we opted to go for Bolero as we found it to suit both our city driving and tough terrain driving needs. Moreover, it can accommodate 7 people and with comfort.

After we test drive both vehicle, we took a couple of days to work on the resources to go ahead with booking our dream Bolero. Fortunately, everything worked out as expected. We went ahead with the booking and finally came the D Day and the vehicle was delivered as committed. My family was very delighted as a dream of over 20 years had come true. More than any of us, it was my son who was excited and he is just 2 years old. On 9th August we went on a one day outing in our new Bolero and it was a thrilling ride. It felt like haven and I don’t have words to explain. I have attached couple of picture of my new Bolero which I took during our recent outing.

Thanks to Mahindra for building such an amazing piece of machinery.

Jay


I'd like to put on records my experience from the time I enquired about the XUV 500 to delivery and subsequently. I recollect meeting you on a Sunday, mores because I was the first customer to arrive at the India garage showroom at the time of opening(early morning).You handled the requirements very professionally, clarified all my questions, demonstrated flexibility to my schedules and responded as per timelines committed. Another highlight(though very similar to all sales folks), was your follow up. The difference was that you did not overdo the selling and followed up adequately enough to advocate your vehicle while not annoying the customer. The vehicle was delivered as per committed timelines and the process was handled well. I would like to take this opportunity to also commend Hair(don’t have the full name), who came home for the demo. His subject matter expertise and attitude to educate the customer made me feel that I made the right choice purchasing the XUV 500 W8.Though there was a small technical glitch in the reverse camera fitting, your Service team fixed the same at the service center. I was pleased with the first interaction with them.

Overall, my experience has been good with Mahindra/India garage and I commend you for being a good Customer advocate. All the best.

Kiarn C H


Dear Mr Aman

Hi. Hope you n Mr Chandrashekar are doing fine. Its been some time since we spoke. I lost my mobile and all the contacts in it. Just now I remembered I had your email id. Hence this mail. Please call me so that I can store contact numbers. By the way, a big Thanks to both of you. As you know I had enquired in other showrooms as well but finally decided to purchase my Xylo H8 ABS Airbags from you. Reason being, courteousness, friendliness and open heartedness shown by you both. The experience of buying was amazing. Especially we will remember the Vehicle delivery occasion. Both of brought home the vehicle and Birthday cake too to celebrate. Kids enjoyed the occasion. We even recorded it on handy cam to remember. Aman thanks for getting us the vehicle of our Colour choice. I know nowhere in Karnataka Dolphin grey colour xylo was available. You tried your best and got the vehicle from the plant. Thank you. By the way the colour is just beautiful. Everybody is damn impressed. They actually are surprised that xylo can be this smart looking. In fact at first, so many were unable to recognize which vehicle it is. Believe me; nobody encouraged me to go for xylo because of its looks. Now, they all tell that their old impression was wrong. It is chiefly because of this wonderful colour. This vehicle has raised our status too! Which was unthinkable for others before. People thought that we were committing a blunder.Chandrashekar, thank you. The association started because of you. You got the vehicle for test drive and were so helpful in choosing the right variant for our requirement. Finally, Thanks to Mahindra. I was looking for a vehicle to purchase since 5 years. This is what we were searching for. It has not just met our expectation but surpassed it. We are so happy and proud to own this vehicle. It is so beautiful and wonderful. Thank you.

Rekha Varma


It was a great experience with you during my purchase and selection of My New Vehicle Quanto C4. I would like to thank you for all the courtesy shown by you from the Day one when i had come to your show room at Saint Mark Road. You have been real patient enough answering all my calls and queries.

I feel thrilled getting my vehicle today and want to thank you from Bottom of my heart for all your support. I appreciate the team maintained by India Garage for your selection in the team. Would definitely want to interact to you for the next vehicle and also would suggest and share your name and number to my friends who are interested in Mahindra Vehicles.

Have great evening and Keep up your excellent work. Thanks once again from bottom of my heart.

Sandip Pandey

Design Manager, Clienet Microprocessor Group, India Business Unit


Just wanted to show my appreciation on the hassle free car buying experience with Shahbaz Nawaz of India Garage last month. When I looked for my choices for the next vehicle, I narrowed down to XUV500. One of the reasons is that I have owned Scorpio in past and have been satisfied with it in general. I have special words of appreciation for Shahbaz, who managed the transaction very efficiently. He and his team explained the process and handled the dealings very well - both financial transactions and vehicle delivery. I spent minimal amount of my time on this. Would like to appreciate Shahbaz's approach in handling customers.

In summary, I am satisfied with the buying experiencing of XUV500 from India garage. I thought I would provide this feedback as it might help you further.

lincon vasudevan (sarala vasudevan)


i happen to purchase a Mahindra Bolero form India garage Bangalore , the service personal Mr.Sandeep had offered a very good service and gave complete information about vehicle he even picked up the payment from my office and suggested the right fittings for the vehicle and he use to keep up dated about the delivery of the vehicle and he delivered the vehicle as per the date on time ,it was indeed a good experience with Mr.Sandeep and with India garage hope the same process is maintained during my service period.

Shashikant Joshi


I just wanted to express my satisfaction on the entire Sale process of my New XUV 500. You were very cooperative and helpful. I sincerely thank you for completing the process very smoothly. You had made me very comfortable and have answered all my queries. A big Thank You for all the support

Sunil Bhagat


Thanks for the services you have provided to me. It was dream come true for me, as I was thinking of buying a Scorpio for a long time. I had planned to buy a top end model but due to unavailability I have to settle with SLE. But I no regret for anybody. Thanks to your finance department they got my loan approved in one day. And you have fulfilled your commitment “GENTLE MEN PROMISE" as you said that you will delivering me the vehicle on Friday evening. I have enjoyed the driving Scorpio -Bangalore to Hyderabad to Nagpur.